FAQ

Having trouble viewing Presentations?

• ● Check which browser you are currently using to view sbrstream.ca
• ● Make sure your web browser is up to date
• ● If you are viewing presentations from chrome, click on the i with the circle beside the web address. Make sure "flash" is turned on for this website.
• ● Check your internet connections
• ● Check with your own I.T. support. Make sure your I.T. support allows for streaming video. Hospitals and schools may limit internet usage on streaming video.
• ● Check other devices. Another computer or your mobile device.
• ● If the following does not work, please contact rblaich@sbrc.ca.

Can't hear the video?

• ● Make sure your audios volume is turned up to the max with the speaker icon on your computer.
• ● Make sure the volume is turned to max on the video. You can find this by highlighting over the video.

Forgot your username and password?

• ● Please email rblaich@sbrc.ca and we will reset your password with a temporary password.
• ● Once you log in with your temporary password, you can change the password in your settings.